A PBX is an acronym for Private Branch Exchange, which is a private telephone network that allows users can talk to each other. Different hardware components work in tandem to provide connectivity to the telephone network.
A PBX operates a company’s internal telephone network. A PBX system manages the routing and advanced calling features for inbound and outbound calls.
It’s not every day that businesses specifically want to set up their phone system. There has to be something in it for them to move their phone service to a PBX system.
Companies large and small enjoy the impressive capabilities of a PBX. Here are the top reasons why businesses use a PBX: