Mail-In Repair Services
Step 1.
Once you have registered on our site you create a work-order request. Fill out our form and give us a little bit more information about your device. Be sure to read instructions and Terms/Conditions.
Step 2.
Print and place that request in the package with your device. The work-request will contain an address label to tear-off and attach to the outside of your package.
Please package your device with care, we will most likely use your packaging for return shipping.
Step 3.
We perform diagnostics and send you a quote and timeline through text and email. If you decide to go ahead with the repair, just reply with a simple “YES“—it’s that straightforward!
We work on your device if you accept our quote. You pay when your device is fixed via PayPal online invoice using any major credit or debit card, all payments will be handled using PayPal. We mail your package back to you after payment.
Note: Current repair time(s) vary and are highly dependent on parts on-hand and ordering of replacement parts (if needed). Choose expedited service if repair is urgent,. Expedited repairs* are handled within 1-3 business days.