Managed IT services is a solution that is delivered by our IT service professionals that combines flat-rate, unlimited IT support for a monthly fixed fee with the proactive monitoring of IT workstations and infrastructure. Managed services is designed to be an all-you-can-eat model where your team and ours are aligned so that they work together. Now with managed services, we have a vested interest in aligning your organisations outcomes to provide a proactive service that minimises problems. Managed services give you access to a complete IT department. You don’t just get day-to-day IT support; you also get an IT manager and a virtual CIO (Chief Information Officer) so you can think strategically about how IT fits into your organisation.